Zendesk
From $19/agent/mo
The support desk for teams with volume
Free trial
Intercom
AI-first customer support at scale
Free trial
What you'd pay
not verified yetFrom $29/seat/mo
What it is
Intercom combines live chat, a help centre and an AI agent that resolves a large share of tickets before a human sees them. Product tours and outbound messages make it a growth tool as much as a support one.
Best for
SaaSE-commerce supportProduct-led growth
- AI resolution agent
- Live chat and inbox
- Help centre
- Product tours
What we like
- AI genuinely deflects tickets
- Polished customer experience
- Strong automation
Worth knowing
- Expensive as you add seats
- Resolution-based pricing adds up
Alternatives to consider
Ready to try Intercom?
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