Capsule CRM

Clean, easy CRM for small teams, with a free plan and optional Transpond marketing.

Free planFree trial · 14 days

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Facts verified Nov 2026. Spotted a mistake?

What you'd pay

verified Nov 2026

Solo

$18/mo

≈ €15/mo

Team of 5

$90/mo

Per seat

PlanMonthlyAnnual, per monthUnitIncluded

FreeMonthly: $0Annual, per month: $0per account

· 2 users
· 250 contacts
· 1 sales pipeline

StarterMonthly: $22Annual, per month: $18per user

· Sales pipeline
· Contacts and tasks
· Email integration

GrowthMonthly: $40Annual, per month: $36per user

· Multiple pipelines
· Workflow automation
· Advanced reporting

AdvancedMonthly: $60Annual, per month: $54per user

· Higher limits
· Advanced features

UltimateMonthly: $75Annual, per month: $72per user

· Top-tier limits
· Premium support

External ratings

verified Nov 2026

4.7 / 5

(529 reviews)

Capterra

4.5 / 5

(168 reviews)

Trustpilot

4.5 / 5

(68 reviews)

Our scores

Value4/5

Ease of use5/5

Depth3/5

Support4/5

Pipeline 4/5Automation 3/5

What it is

Capsule is a UK-built CRM for small businesses that keeps contacts, sales pipelines, tasks and projects in one tidy interface. A free plan covers two users and 250 contacts, and paid plans start at $18 per user per month billed annually, with prices also shown in EUR and GBP. It integrates with tools like Xero, QuickBooks and Google Workspace, and Transpond adds email marketing. Workflow automation and multiple pipelines need the Growth plan, and reporting is fairly basic.

Standout capability

One of the cleanest, quickest-to-learn interfaces among small business CRMs.

Best for

Small teams leaving spreadsheetsUK and EU small businessesXero and QuickBooks users

Free plan for 2 users
Visual sales pipelines
Projects and task tracking
Xero, QuickBooks, Google integrations

Community sentiment

What people praise

Reviewers like the clean, uncluttered interface, quick onboarding and helpful support, and find it simpler than bigger CRMs.

What people complain about

Users mention limited automation and reporting, manual or limited email sync, and paying more to unlock multiple pipelines and workflows.

Source

Geo & compliance

Local-currency pricing: Yes
Regional pricing: EUR and GBP pricing shown (EUR annual: Starter 15, Growth 28, Advanced 49, Ultimate 68). Transpond marketing add-on from $11/month.
EU data hosting: No
DPA available: Yes