Acuity Scheduling

Client self-booking with payments, intake forms, packages and reminders for service businesses.

Free trial · 7 days

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Facts verified Nov 2026. Spotted a mistake?

What you'd pay

verified Nov 2026

Solo

$16/mo

Team of 5

$27/mo

Flat

PlanMonthlyAnnual, per monthUnitIncluded

StarterMonthly: $20Annual, per month: $16per account

· 1 calendar
· Payments via Stripe, Square, PayPal, Venmo
· Email reminders and intake forms

StandardMonthly: $34Annual, per month: $27per account

· Up to 6 calendars
· Text reminders, packages and memberships
· BAA for HIPAA

PremiumMonthly: $69Annual, per month: $55per account

· Up to 36 calendars
· Custom API and CSS
· Multiple staff time zones

EnterpriseMonthly: —Annual, per month: —contact sales

· 100+ calendars
· Multiple accounts under one billing plan

External ratings

verified Nov 2026

4.6 / 5

(411 reviews)

Capterra

4.8 / 5

(5,774 reviews)

Trustpilot

3.6 / 5

(694 reviews)

Our scores

Value3/5

Ease of use4/5

Depth4/5

Support4/5

Automation 4/5Omnichannel 3/5

What it is

Acuity Scheduling is Squarespace's appointment booking tool for coaches, studios, salons and clinics. Clients book and pay online, fill in intake forms and get email or SMS reminders, and you can sell packages, memberships and gift certificates. Plans are priced per account by number of calendars, not per user. There is no free plan, and recent reviews mention price rises and outages.

Standout capability

Service-business extras (packages, memberships, gift certificates, intake forms) built into a booking page.

Best for

Coaches and consultantsStudios, salons and wellness practicesSquarespace site owners

Client self-scheduling with payments
Custom intake forms
Packages, memberships and gift certificates
Email and SMS reminders

Community sentiment

What people praise

Reviewers say clients find self-booking, rescheduling and prepaying simple, and that automated reminders and confirmations take a lot of admin off their plate.

What people complain about

Users mention repeated price increases, some outages and recent feature changes, plus limited reporting, a dated interface and hard-to-export data.

Source

Geo & compliance

Local-currency pricing: No
Regional pricing: Personas use annual billing: solo on Starter ($16, 1 calendar); team of 5 on Standard ($27 flat, up to 6 calendars). Annual billing is switched on in account settings after the trial. Text reminders depend on country availability.
EU data hosting: No
DPA available: Yes