SimplyBook.me

Online booking system for service businesses with POS, memberships, client app and 70+ add-ons.

Free planFree trial · 14 daysEU hosting

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Facts verified Nov 2026. Spotted a mistake?

What you'd pay

verified Nov 2026

Solo

$11.90/mo

Team of 5

$11.90/mo

Flat

PlanMonthlyAnnual, per monthUnitIncluded

FreeMonthly: $0Annual, per month: $0per account

· 50 bookings/month
· 1 provider
· 1 custom feature

BasicMonthly: $13.90Annual, per month: $11.90per account

· 100 bookings/month
· 5 providers, 3 custom features
· Payments, deposits, POS

StandardMonthly: $29.90Annual, per month: $24.90per account

· 500 bookings/month
· 15 providers, 8 custom features
· HIPAA, SAML SSO, branded client app

PremiumMonthly: $59.90Annual, per month: $49.90per account

· 2,000 bookings/month
· 30 providers, unlimited features
· Accounting integrations, white label footer

EnterpriseMonthly: —Annual, per month: —contact sales

· Multi-location cluster interface
· Choice of data location

External ratings

verified Nov 2026

4.4 / 5

(114 reviews)

Capterra

4.6 / 5

(1,292 reviews)

Trustpilot

4.5 / 5

(803 reviews)

Our scores

Value5/5

Ease of use3/5

Depth5/5

Support4/5

Automation 4/5Omnichannel 5/5

What it is

SimplyBook.me is an online booking system for salons, clinics, gyms, tutors and other service businesses. Each plan is a flat monthly fee with a set number of staff providers and monthly bookings, and you switch on add-ons such as payments, POS, memberships, gift cards, intake forms or HIPAA as needed. It also offers booking via Facebook, Instagram and an AI voice/chat assistant. Plans cap monthly bookings, and the feature and add-on model can be confusing at first.

Standout capability

Flat pricing that includes several staff providers, with POS, memberships and gift cards as switch-on add-ons.

Best for

Salons, spas and clinicsGyms, studios and tutorsMulti-staff service businesses

Booking website and widget
POS, deposits and memberships
Admin and client mobile apps
AI voice and chat booking

Community sentiment

What people praise

Users praise the breadth of features for the price and the helpful live chat support, and say clients find booking straightforward.

What people complain about

Reviewers find the plans and add-on features confusing at first, setup takes effort, and booking-site design options are limited.

Source

Geo & compliance

Regional pricing: Flat per-account plans: Basic ($11.90 annual) already includes 5 providers, so solo and team-of-5 personas pay the same, but Basic caps bookings at 100/month (Standard $24.90 for 500). SMS, WhatsApp and AI voice credits cost extra ($8 per 100); extra bookings $4 per 100.
EU data hosting: Yes
DPA available: Yes